Return & Refund Policy

At Me My Muse By Lavitha, we aim to deliver your order in a smooth and timely manner.

Order Processing
All orders are processed within 1 to 3 business days after order confirmation, subject to payment verification. Except for festival and busy seasons, orders are not processed on Sundays or public holidays.

Shipping Timeline
Once dispatched, orders are typically delivered within 5 to 10 business days depending on the shipping destination. Delivery timelines may vary during festive periods, sale events, courier disruptions, or due to circumstances beyond our control.

Shipping Charges
Shipping charges, if any, will be displayed at checkout before payment is completed. From time to time, we may also offer free shipping promotions.

Order Tracking
Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp, wherever applicable.

Delays
While we work with trusted logistics partners, occasional delays may occur due to weather conditions, public holidays, operational issues, or remote delivery locations. We appreciate your patience in such cases.

Incorrect Address
Customers are requested to provide complete and accurate shipping details at the time of placing the order. We will not be responsible for delays or non-delivery arising from incorrect or incomplete address information.

For any shipping-related queries, please contact us at memymusebylavitha@gmail.com.